What happens when you ask for a review of a decision made by the Office of the Public Guardian?
When you ask for a review of a decision a senior manager will look at your request and write to you within 10 days to let you know what is happening.
When a decision is reviewed a staff member with no involvement in the matter will look at all the information and provide a report to the Public Guardian. The Office of the Public Guardian aims to finish the review and advise you of the outcome within 30 days.
If you would like to talk to someone about guardianship please call 1800 810979 or view our fact sheet: Resolving complaints and concerns – Reviewing a Public Guardian decision